We have a float of vehicles and motorcycles
covering the country, in such a way that the center of the country
known as the Great Metropolitan Area, of approximately ninety
square kilometers, is served with deliveries of no more than one
and a half hours after receiving the order, and the rest of the
country in terms of twelve hours after receiving the order on
working days during the week; on holidays, and weekends the time
frame changes to twenty four hours. All our agents have immediate
communication with the operations’ center from any part of the
national territory through a cellular telephone, and in some cases,
by means of a radio belonging to the company. All the above will
be reinforced beginning next August 1999, with the new service
of a ‘Web Site’ purchasing system, designed exclusively for Cía.
Farmex S.A. , which will be connected to the ‘Web’ through Internet’
by means of ‘Modems’, thus having direct communication with the
company’s data base. Clients will be able to use this via to make
direct purchases, make consultations on offers and discounts,
as well as on any possible use of the credit sources that will
be put at the disposition of the clients, since to this effect,
the company will be counting with the backing of a bank specialized
in detail or personal credit that will attend these necessities.
This last element, as you can see, has tremendous possibilities
of use, that among others, permits the electronic marketing of
any type of product, as well as the constant consultation on the
part of purchasers and direct consumers, because the ‘Web Site’
is open to the general public . The idea is to have by the year
2000, a new service platform for clients and novel sales’ schemes
that will permit us to be ahead of our competitors.
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