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We have a float of vehicles and motorcycles covering
the country, in such a way that the center of the country known as the
Great Metropolitan Area, of approximately ninety square kilometers,
is served with deliveries of no more than one and a half hours after
receiving the order, and the rest of the country in terms of twelve
hours after receiving the order on working days during the week; on
holidays, and weekends the time frame changes to twenty four hours.
All our agents have immediate communication with the operations’ center
from any part of the national territory through a cellular telephone,
and in some cases, by means of a radio belonging to the company. All
the above will be reinforced beginning next February 1999, with the
new service of a ‘Web Site’ purchasing system, designed exclusively
for Cía. Farmex S.A. , which will be connected to the ‘Web’ through
Internet’ by means of ‘Modems’, thus having direct communication with
the company’s data base. Clients will be able to use this via to make
direct purchases, make consultations on offers and discounts, as well
as on any possible use of the credit sources that will be put at the
disposition of the clients, since to this effect, the company will be
counting with the backing of a bank specialized in detail or personal
credit that will attend these necessities. This last element, as you
can see, has tremendous possibilities of use, that among others, permits
the electronic marketing of any type of product, as well as the constant
consultation on the part of purchasers and direct consumers, because
the ‘Web Site’ is open to the general public . The idea is to have by
the year 2000, a new service platform for clients and novel sales’ schemes
that will permit us to be ahead of our competitors.
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